Privacy Policy

This Privacy Policy explains how AisleOptix ("AisleOptix", "we", "us" or "our") collects, uses and protects information when you visit our website at aisleoptix.app (the "Site") or contact us. By using the Site, you agree to the practices described here.

Information we collect

We collect the following types of information:

• Information you give us. When you submit our contact or demo request form, or book a demo, we collect details such as your name, work email, company name, number of stores and any message you provide.
• Information collected automatically. Like most websites, we and our service providers may collect basic technical information such as your IP address, browser type, device information and pages viewed, through cookies and similar technologies.

How we use your information

• To respond to your enquiries and schedule and deliver product demonstrations.
• To provide, maintain, secure and improve the Site.
• To communicate with you about AisleOptix, where you have asked us to or where permitted by law.
• To comply with legal obligations and enforce our terms.

Cookies and similar technologies

We use cookies and similar technologies for essential Site functionality and to support embedded content, such as our scheduling tool. Some cookies are set by third parties (for example, when you interact with the embedded Google appointment scheduler). You can control cookies through your browser settings; disabling them may affect how parts of the Site work.

Third-party services

We rely on trusted third parties to operate the Site and our business, and your information may be processed by them on our behalf, including:

• Netlify — website hosting and contact-form submissions.
• Google — Google Analytics (usage measurement), the embedded appointment scheduling tool, and web fonts.

These providers process information under their own privacy policies. We do not sell your personal information.

Data retention

We keep personal information only for as long as necessary for the purposes described in this policy, to comply with our legal obligations, resolve disputes and enforce our agreements.

Your rights

Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information, or to object to certain processing. To exercise any of these rights, contact us at sales@aisleoptix.com.

Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

The Site is intended for businesses and is not directed to children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at sales@aisleoptix.com, or by mail at Markham, Ontario, Canada.